Privacy Policy
Effective July 20th, 2026
Introduction
Welcome to Bambú Creative Ltd. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us, enquire about our services or become a client. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable UK privacy legislation.
Who We Are
Bambú Creative Ltd.
Allen House, 1 Westmead Road, Sutton, United Kingdom, SM1 4LA
+44(0)203 556 0968
bambu-creative.co.uk
For the purposes of UK data protection law, Bambú Creative Ltd. is the Data Controller.
Information We Collect
We may collect personal information that you voluntarily provide, including:
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Name
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Company name
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Job title
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Email address
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Telephone number
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Project or enquiry details
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Any other information you choose to provide through our contact forms or correspondence
When you visit our website, certain information may also be collected automatically, including:
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IP address
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Browser type and version
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Device type
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Operating system
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Date and time of your visit
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Pages viewed
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Time spent on our website
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Referring website
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General website usage information
How We Use Your Information
We use your personal information to:
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Respond to enquiries
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Provide our branding, marketing and design services
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Prepare proposals and quotations
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Communicate regarding projects
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Deliver client services
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Improve our website and user experience
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Maintain website security
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Meet our legal and regulatory obligations
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Send marketing communications where you have given your consent or where otherwise permitted by law
Lawful Basis for Processing
Under UK GDPR, we process your personal data using one or more of the following lawful bases:
Contract
Where processing is necessary to provide our services or take steps before entering into a contract.
Legitimate Interests
Including:
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Responding to enquiries
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Operating and improving our business
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Maintaining website security
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Preventing fraud
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Improving our services
We carefully balance these interests against your privacy rights.
Consent
Where required by law, we rely on your consent for:
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Sending marketing emails
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Placing non-essential cookies on your device
You may withdraw your consent at any time.
Legal Obligation
Where we are required to process information to comply with applicable laws.
Website Hosting
Our website is built and hosted using Wix Studio. As part of providing website hosting and related services, Wix may process certain technical information, including server logs, IP addresses and website usage data. For more information about how Wix processes personal data, please refer to Wix’s Privacy Policy
Contact Forms
If you complete a contact form on our website, the information you submit is securely processed through Wix and used solely for responding to your enquiry, discussing potential projects or providing our services. We do not use the information submitted through our contact forms for unsolicited marketing.
Cookies
Our website uses cookies and similar technologies to ensure the website functions correctly and to understand how visitors use our website.
These may include:
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Essential cookies required for the operation of the website
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Functional cookies that improve your experience
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Analytics cookies (where enabled)
Non-essential cookies are only placed on your device after you have provided your consent through our cookie banner.
You can change or withdraw your cookie preferences at any time.
Sharing Your Information
We do not sell your personal information.
Where necessary, we may share your information with trusted service providers who help us operate our business, including:
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Wix Studio (website hosting and website functionality)
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Professional advisers such as accountants, solicitors and insurers
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IT support providers where necessary
These providers are required to process your information securely and only for legitimate business purposes.
International Transfers
Some of our service providers, including Wix, may process or store personal information outside the United Kingdom.
Where personal data is transferred internationally, appropriate safeguards are implemented in accordance with UK GDPR to ensure your information remains protected.
Data Security
We take appropriate technical and organisational measures to safeguard your personal information from:
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Unauthorised access
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Loss
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Misuse
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Alteration
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Disclosure
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Destruction
Despite these measures, no method of transmitting data over the internet or storing electronic information is completely secure.
How Long We Keep Your Information
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including complying with legal, accounting and regulatory obligations.
When information is no longer required, it is securely deleted or anonymised.
Your Rights
Under UK GDPR you have the right to:
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Request access to your personal data
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Request correction of inaccurate information
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Request erasure of your personal data
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Request restriction of processing
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Object to certain types of processing
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Request transfer of your data where applicable
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Withdraw consent where consent is relied upon
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Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, please contact us using the details below.
Third-Party Links
Our website may contain links to other websites.
We are not responsible for the privacy practices or content of third-party websites and encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legislation, our services or our data processing practices.
The latest version will always be published on this page.
Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:
Bambú Creative Ltd.
Allen House, 1 Westmead Road, Sutton, United Kingdom, SM1 4LA
+44(0)203 556 0968
bambu-creative.co.uk
Complaints
If you have concerns about how we handle your personal information, we encourage you to contact us first so we can try to resolve the matter.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Information Commissioner’s Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
ico.org.uk